Troubleshooting
Find the page that matches what you're seeing.
| Problem | Go to |
|---|---|
| RunContainer won't install or open | Setup problems |
| An application never works inside an environment | Unsupported applications |
| An environment won't start, or gets stuck | Environment startup |
| An installer fails, or an application won't open | Install & launch errors |
| An environment won't reset or remove, or leftovers remain | Recovery & cleanup |
| Settings says RC-Brain is unavailable | RC-Brain is unavailable — monitoring will not diagnose or repair until it loads |
Try these first
- Close everything and try again. Close the application, wait for its environment to stop, then retry.
- Restart your PC. This clears many temporary problems.
- Try a fresh environment. If an application works in a new environment, the original environment may be in a bad state.
- Check the Known limitations. The behaviour may be expected.
Still stuck?
Get help on the Support page, which links to the RunContainer Discord server. To report a bug, see Contributing → Reporting bugs for what to include.
Share safely
Before sharing screenshots or error messages, remove usernames, file paths containing your name, licence keys and anything else personal.